@article{oai:nagasaki-u.repo.nii.ac.jp:00011654,
 author = {梶原, 禎夫},
 issue = {3},
 journal = {經營と經濟, Journal of Business and Economics},
 month = {Mar},
 note = {経営と経済, 57(3), pp.29-42; 1978},
 pages = {29--42},
 title = {メーカーと小売商の協力による消費者苦情の処理体制},
 volume = {57},
 year = {1978}
}