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Satisfaction of Pregnant Women with Antenatal Care Services at Women and Children Hospital in South Okkalapa, Myanmar: A Facility-Based Cross-Sectional Study Triangulated with Qualitative Study
http://hdl.handle.net/10069/00040488
http://hdl.handle.net/10069/00040488128f8e60-7b07-40ac-a9fa-a47fa0ad1a31
名前 / ファイル | ライセンス | アクション |
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PPaA14_2489.pdf (729.2 kB)
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Item type | 学術雑誌論文 / Journal Article(1) | |||||
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公開日 | 2021-01-27 | |||||
タイトル | ||||||
タイトル | Satisfaction of Pregnant Women with Antenatal Care Services at Women and Children Hospital in South Okkalapa, Myanmar: A Facility-Based Cross-Sectional Study Triangulated with Qualitative Study | |||||
言語 | ||||||
言語 | eng | |||||
キーワード | ||||||
主題Scheme | Other | |||||
主題 | Antenatal care | |||||
キーワード | ||||||
主題Scheme | Other | |||||
主題 | Antenatal services | |||||
キーワード | ||||||
主題Scheme | Other | |||||
主題 | Dissatisfaction | |||||
キーワード | ||||||
主題Scheme | Other | |||||
主題 | Pregnant women | |||||
キーワード | ||||||
主題Scheme | Other | |||||
主題 | Satisfaction | |||||
資源タイプ | ||||||
資源タイプ識別子 | http://purl.org/coar/resource_type/c_6501 | |||||
資源タイプ | journal article | |||||
著者 |
Hsai, Nang Mon
× Hsai, Nang Mon× Matsui, Mitsuaki× Ng, Chris Fook Sheng× Khaing, Cho Thet× Imoto, Atsuko× Sayed, Ahmed M× Huy, Nguyen Tien× Kamiya, Yasuhiko× Moji, Kazuhiko |
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抄録 | ||||||
内容記述タイプ | Abstract | |||||
内容記述 | Background: While patients’ satisfaction is a barometer for healthcare quality, Myanmar did not do enough to assess the antenatal care (ANC) satisfaction. Objective: In this study, we aim to assess the satisfaction level of pregnant women with ANC services provided by a public hospital in Myanmar. Methods: A cross-sectional study was conducted with 125 women in the quantitative and 27 in the qualitative study at South Okkalapa Women and Children Hospital in Myanmar. Satisfaction was measured by using a five-point Likert scale with 25-item services. Statistical software SPSS version 16 was used for quantitative data analysis. Qualitative data were manually analyzed by thematic analysis. Results: The proportion of pregnant women who were satisfied with healthcare services ranged from 18% to 35%. Provider’s service yielded satisfaction ranging between 25% and 35%; meanwhile, facilities in the waiting area had the lowest mean score (2.78) for satisfaction. Laboratory service and waiting time at the antenatal clinic were major sources of dissatisfaction. Overall, 48% of the pregnant women were in high satisfaction with ANC services. Out of 25 items, cleanliness of ANC clinic, the process of ANC procedure, drug supply by the hospital, ventilation, and lighting in the waiting area, waiting time to see doctors, and working hours (availability of services) showed significant association with overall satisfaction. Conclusion: Nearly half of the pregnant women in the study were very satisfied with the total healthcare services they received. Facilities in the waiting area, laboratory service, and waiting time to see doctors were dissatisfied services and need to be upgraded. | |||||
書誌情報 |
Patient Preference and Adherence 巻 14, p. 2489-2499, 発行日 2020-12-18 |
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出版者 | ||||||
出版者 | Dove Medical Press Limited | |||||
ISSN | ||||||
収録物識別子タイプ | ISSN | |||||
収録物識別子 | 1177-889X | |||||
DOI | ||||||
関連タイプ | isIdenticalTo | |||||
識別子タイプ | DOI | |||||
関連識別子 | 10.2147/PPA.S266916 | |||||
権利 | ||||||
権利情報 | © 2020 Hsai et al. This work is published and licensed by Dove Medical Press Limited. The full terms of this license are available at https://www.dovepress.com/terms.php and incorporate the Creative Commons Attribution - Non Commercial (unported, v3.0) License. By accessing the work you hereby accept the Terms. Non-commercial uses of the work are permitted without any further permission from Dove Medical Press Limited, provided the work is properly attributed. For permission for commercial use of this work, please see paragraphs 4.2 and 5 of our Terms. | |||||
著者版フラグ | ||||||
出版タイプ | VoR | |||||
出版タイプResource | http://purl.org/coar/version/c_970fb48d4fbd8a85 | |||||
引用 | ||||||
内容記述タイプ | Other | |||||
内容記述 | Patient Preference and Adherence, 14, pp.2489-2499; 2020 |